TORCH NETWORKS SERVICES

Torch Networks boasts it's own in-house team of Project Managers and cabling technicians that allows us to offer turn-key structured fiber-optic and copper cabling solutions for data, WiFi, voice, CCTV, video services, energy management, access controls, and more.

With years of experience designing and implementing low-voltage networks, Torch will work with your developer, architect, GC, and/or ownership/management group directly to design the appropriate network infrastructure and systems integration strategy required for each project. 

For existing properties, we provide system audits, site surveys, brand standards assessments, technology consultation, and more. From low-voltage cabling to comprehensive network architecture design, Torch Networks is your one-stop resource.

Torch will create an IT budget for your project or analyze your current technology invoices and services to ensure the appropriate and most cost-effective solutions are in place.  We will organize and manage your technology contracts, streamline your telecommunications costs, and optimize your existing services to reduce your overall bottom-line and improve performance.

From RFP design and bid solicitation to vendor selection, equipment procurement, and product installation, Torch Networks is there every step of the way. Torch can also manage special IT projects such as data storage and PCI/GDPR compliancy certification for your hotel, business, or corporate portfolio. 

Whether opening a new hotel through construction or upgrading an existing property or portfolio, our team has years of experience implementing technology solutions and  standards for every major hotel brand including Marriott, Hilton, IHG, Choice,, Wyndham, and independent properties.

With years of experience designing and implementing low-voltage networks, Torch will work with your developer, architect, GC, and/or ownership/management group directly to design the appropriate IT, A/V, CCTV, and access control cabling  infrastructure and systems integration strategy required for each project. 

Torch Networks boasts it's own in-house team of certified cabling technicians that allow us to offer turn-key structured fiber-optic and copper cabling solutions for data, HSIA, voice, CCTV, video services, energy management, access controls, and more.

Torch will design, procure, implement, and support the cabling infrastructure and all supporting equipment for your traditional or IP-based CCTV security system.

Torch Networks will provide updated as-built drawing mark-ups throughout the project and can create new CAD or integrate updated design into existing CAD drawings as provided by the architect

All structured cabling completed by Torch Networks is certified and tested using well-calibrated industry standard certification equipment. All certification results are provided to the customer at the completion of each project.

Torch can also provide certain hard services to support structured cabling such as trenching, conduit installation, permit work, electrical requirements, and data room design and build-out.

An accurate predictive RF analysis for new construction or RF heatmapping for existing properties are essential first steps toward a solid WiFi network design.  Our Ekahau and AirMagnet certified engineers have an expert understanding of the methods and tools needed to deliver accurate survey results.

Torch Networks will coordinate and work with 3rd-party vendors as the single  in-room "Tech,F,&E" partner to provide turn-key in-room installation of all guest-facing technology including but not limited to TV mounts, TV's, access points, phones, set-top-boxes, tablets, and more.

Our experienced Project Management team will oversee and manage all technology vendors throughout the project. From budgeting, RFP, equipment procurement, delivery, installation, testing,  and support hand-off to 3rd-party vendors.

Torch will work with all vendors to ensure proper network configuration and interface integration for all required systems including but not limited to HSIA, GRE, Voice, A/V, CCTV, Energy Management, Access Controls, LED lighting, and more.

As part of our standard set of deliverables, we provide digital copies of all cabling certification results as well as all network and 3rd-party vendor documentation to provide the basis for successful support service post-integration.

Whether opening a new hotel through construction or upgrading an existing property or portfolio, our team has years of experience implementing technology solutions and  standards for every major hotel brand including Marriott, Hilton, IHG, Choice,, Wyndham, and independent properties.

Torch offers strategic IT planning and consulting to understand your specific business needs and requirements. Our support team provides monthly reports detailing support activity, history, maintenance, and recommendations.

Support outside of the brand network for remote support and integration of 3rd party systems such as POS, CCTV, EMS, and non-brand associate network devices.

Support for all associates’ business computing equipment including workstations, laptops, tablets, and more. Support for physical and virtual servers, network routers, switches, firewalls, network printers and scanners.

Operating System Patch and Service Pack Management for enhanced protection and latest software updates. Advanced Malware protection through agent software and web-filtering. Anti-virus/anti-Spyware software for protection against malicious software.

Same-day and 24-hour on-site support response time for critical issues. Torch's Hospitality IT Support Services team is aligned to your specific property and portfolio goals. 

Comprehensive Asset Management to identify network topology, computer and network hardware, vendor specifications, software license management, and more.