Torch offers strategic IT planning and consulting to understand your specific business needs and requirements. Our support team provides monthly reports detailing support activity, history, maintenance, and recommendations.
Support outside of the brand network for remote support and integration of 3rd party systems such as POS, CCTV, EMS, and non-brand associate network devices.
Support for all associates’ business computing equipment including workstations, laptops, tablets, and more. Support for physical and virtual servers, network routers, switches, firewalls, network printers and scanners.
Operating System Patch and Service Pack Management for enhanced protection and latest software updates. Advanced Malware protection through agent software and web-filtering. Anti-virus/anti-Spyware software for protection against malicious software.
Same-day and 24-hour on-site support response time for critical issues. Torch's Hospitality IT Support Services team is aligned to your specific property and portfolio goals.
Comprehensive Asset Management to identify network topology, computer and network hardware, vendor specifications, software license management, and more.
Torch-Networks | 4020 Old Town Road #8 | Huntingtown, MD 20639
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